Our week’s stay in Recreation Park De liestert Roggel, Netherlands, was supposed to be a restful break for our family of 6 to enjoy, however the park’s lack of rules meant it was spoilt by two houses of Dutch people directly opposite, that were allowed to use their stay for loud drunken and drug taking parties that went on through the night, every night!
On our very first night the noise from the music, shouting and screaming got so loud that by 2am I managed to find the out of hours reception number and phoned to complain. The receptionist told me that the rules of the park were “no noise after 11pm” and he assured me he would put a stop to it. However, despite his visit to quieten them, the noise just continued once he’d left.
The next day I visited reception and made a complaint about the disturbance, but I was told there was nothing they themselves could do about it and that if it happened again, I was to just telephone the out of hours reception and they would deal with it.
The next night we endured the same experience and again I telephoned the out of hours reception but again the receptionists visit had no effect.
The third and fourth nights were unfortunately a repeat of the same and by this time I was at a complete loss as to what to do, especially as we were booked to stay for a further 2 nights, we had all really had enough.
I again visited the reception, this time asking to speak with the park manager. I told her that I wasn’t happy about the lack of action from the Park to my noise complaints and She advised that they don’t normally allow groups of young people to book the houses, but as it was booked online, they couldn’t really tell. The manager also assured me that they were aware of the noise disturbance from the houses and had thrown one family out, but this was clearly a lie to pacify us, as upon returning to our accommodation we understand from neighbours that they were due to leave anyway and another family arrived later that day to take over their house. The manager also informed me that she would ask her director to telephone me during the day to discuss my complaint, but this didn’t happen either.
So, to sum up, if you want to visit this park to have all night wild parties then this is definitely the place for you, oh, and you can make as much noise as you like, because there aren’t really any rules.
If you want to have a restful break with your family, you’ll just have to either gamble on the goodwill of those around you or better still book Centre Parcs nearby at Limburgse Peel, where I understand that they take a firmer approach to this kind of behaviour.
In addition, we are an English family which the Park obviously doesn’t cater for as nothing is translated into English. Even the app for booking swimming times is either Dutch or German and we were told by reception that English people don’t often stay here, I can now see why!